DELIVERY & RETURNS
DELIVERY PROCESS
At Sov Cartel, we put your experience first. Our goal is to make your delivery fast, easy, and safe for both you and our drivers.
Here’s how it works:
1. Place Your Order – Once you’ve made your selection, you’ll receive a confirmation text from a Sov Cartel representative.
2. Confirm & Pay – After confirming your order and processing payment, we’ll provide you with a delivery time window so you know when to expect your driver.
3. Receive & Enjoy – When your order arrives, all that’s left to do is sit back, light up, and enjoy the experience.
No stress, no hassle—just top-tier service, straight to your door.
RETURN & REFUND POLICY
At Sov Cartel, we take pride in offering only the highest quality, carefully tested products. For this reason, we are unable to accept returns or offer refunds at this time, as we cannot resell any product that may have been opened or tampered with.
That said, your satisfaction is our top priority. If you experience an issue with your order, please reach out—we’ll do our best to find a solution in extenuating circumstances.